everyones a critic
Its true. In this age of social media, absolutely anyone can critique your shop, your hotel, your car dealership and of course in my case my restaurant. In one way its fantastic, instantaneous response to what you offer. A server is slow, you hear about...drinks weak you get it. the kitchen screws up you know. Fantastic right. Even if you'd rather not know, go to sleep with the blessed ignorance of a job well done, you get to hear it...all of it. But you know the other side is, the uniformed or mis- informed. The guy that says all your dressing come from a bottle when they are all made in house, by you. The lady who says your number 1 sauce on your best selling appetizer is bitter...when you sold 20 of them that night to rave reviews. I had couple who once said I went too heavy on the mint sauce on my lamb chops...the lamb came with a zinfandel reduction that had absolutely... no mint....